Housekeeping Supervisor

About the role

We are hiring a Housekeeping Supervisor! As a Housekeeping Supervisor, you play a key role behind the scenes—guiding your team and maintaining clean, comfortable spaces that enhance every guest experience.

Responsibilities

• Supervise housekeeping, laundry, and houseperson teams to ensure quality, productivity, and standards.
• Inspect guest rooms and public areas to confirm cleanliness and brand compliance.
• Train and support team members to drive performance and consistency.
• Lead daily assignments, key control, and team readiness.
• Respond to guest requests and resolve concerns promptly.
• Monitor room status, report maintenance needs, and ensure timely room readiness.
• Maintain organized housekeeping spaces and support operations as needed.

Qualifications

• Prior housekeeping or supervisory experience preferred.
• Strong attention to detail and leadership skills.
• Ability to train, motivate, and support a team.
• Excellent communication and guest service skills.
• Organized, reliable, and able to manage multiple priorities.
• Physical ability to assist with cleaning tasks and lift up to 40 lbs.
• Must be able to work a flexible schedule, including weekends and holidays.

Benefits

• Competitive wages
• Medical/Dental/Vision plans insurance
• Life insurance with Short Term and Long-Term disability options
• 401k with Company Match
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities