HOUSEKEEPING SERVICES MANAGER, HOSPITAL

Job Summary

As an Environmental Services Manager, you will be responsible for directing and overseeing the operational needs of the department. You will coordinate the tasks of 20-25 department associates and assist in training and development. You will serve as a liaison between administration and unit departments and provide the highest possible level of service.

Essential Duties and Responsibilities

• Responsible for department’s financial data and statistics.
• Monitoring of unit expenditures.
• Develops and recommends department operating budget and ensure the department operates within budget.
• Captions: Coordinates housekeeping activities with other departments.
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
• Establishes work standards and work flow.
• Establishes and implements policies and procedures for departmental operations.
• Encourages and mentor staff creativity and innovation.
• Serves as a liaison between administration and unit departments.
• Ensures compliance with all regulatory agencies.
• Proactive in the achievement of the facility goals and objectives.
• Demonstrates quality leadership in meeting performance plans.
• Reads, develops, and administers Total Quality Management process.
• Performs other duties as assigned.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• 1 or more years of supervisory/management experience.
• Strong work ethic, drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Able to utilize a participative approach to managing staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and the ability to prioritize.
• Able to function appropriately under stressful conditions.
• CRCST or any other applicable sterile processing certification is preferred.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Associate’s degree is preferred.