Housekeeping Manager

About the Role

Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day. Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met. Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs. Oversee staffing—from interviewing to coaching—and support performance management with fairness and clarity. Train Associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch.

Responsibilities

• Lead and inspire the Housekeeping team to deliver exceptional guest experiences daily.
• Engage with guests, address concerns, and ensure operational standards are met.
• Manage department finances, including scheduling, payroll tracking, and supply cost control.
• Oversee staffing processes: interviewing, coaching, and performance management.
• Train Associates on brand standards and Atrium’s Cleanliness Assured program.

Requirements

• Experience managing housekeeping teams and motivating a hardworking crew.
• 3+ years in hotel housekeeping management preferred.
• High school diploma or equivalent.
• Proficient with Microsoft Office for record-keeping, scheduling, and reporting.
• Physically capable: able to lift 50 lbs, stand for extended periods, and work varied hours, including weekends and holidays.
• Bilingual skills are a plus.

Pay

Compensation Range: $50,598 - $65,000. Compensation is determined based on experience, skills, qualifications, and location. Actual pay may vary.

Benefits

• Career Growth & Learning: 40% of management hires are internal promotions.
• 401(k) plan with company match.
• Comprehensive health coverage: medical, dental, and vision insurance options.
• Paid Time Off & Vacation, including exclusive Atrium Traveler and brand discount programs.
• DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on brands and services.
• Community service and volunteer programs to make a difference.

Skills & Leadership Traits

• Accountable Achiever: Takes ownership and delivers results.
• Agile Thinker: Adapts quickly to changing circumstances.
• Talent Curator: Attracts, develops, and retains top talent.
• Transparent Leader: Communicates openly and honestly.
• Leading with SPIRIT: Embody core values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Testimonial

Hear it from Jennifer: "I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits."