HOUSEKEEPING OPERATIONS TRAINING MANAGER, Richmond, VA

Job Summary

Working as a Housekeeping Operations Training Manager, you are responsible for planning, coordinating, and executing all new-hire training to include education of staff members and management trainees within the housekeeping department.

Responsibilities

• Responsible for the Weekly Minders and Safety Minders programs
• Customizes training documentation forms as required
• Prepares a detailed outline of specific training programs
• Prepares monthly reports of training activity and statistics
• Develops and maintains film and resource library; translates materials into Spanish as needed
• Liaison with other Training Coordinators, Corporate HR and Training staff and hospital resources
• Prepares memory aids for staff; i.e., plasticized cards for MSDS, Mission, Race, etc.
• Oversees computer-based QA program
• Collaborates on user satisfaction survey program and presents materials at Infection Control/QA meetings as assigned
• Collects supervision rounds forms and supervision team meeting minutes forms; compiles, reviews and presents to Department Head

Qualifications

• Ability to communicate effectively in written format and oral presentations
• High school/GED or equivalent required
• Floorcare experience preferred
• Documentation and/or record keeping experience preferred
• At least one year of supervisory experience in housekeeping or high service related field required
• 5+ years training experience preferred
• Ability to multi-task and establish priorities
• Ability to maintain organization in a changing environment
• Exhibits initiative, responsibility, flexibility and leadership
• Must be proficient in the use of MS Office including but not limited to Office, Word, Excel, PowerPoint and Outlook

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retailer Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Company Information

• Equal Opportunity Employer
• Drug-Free Workplace