Housekeeping Manager, Bilingual a plus
About the role
We are looking for our next best Leader to lead our Housekeeping team. We are committed to providing you with:
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Discounts with our Crescent managed properties in North America for you & your family members
- Hotel Room Discounts Marriott branded properties worldwide
Responsibilities
Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
Interviews, hires, trains, recommends performance evaluations, resolves problems, provides open communication, and recommends discipline when appropriate.
Arranges staff work schedules, determining days off, ensuring staffing levels are based on occupancy and/or any current or anticipated projects.
SUBMIT PAYROLL RECORDS, CORRECTING ERRORS TO INSURE PAY IS ON TIME AND INCLUDES ANY PURCHASED ROOMS, EXTRA CLEANUP, COTTS, ETC.
Maintains and reviews computerized records for budgeting and forecasting department expenses as well as inspection scores for housekeepers.
COMMUNICATE BOTH VERBALLY AND IN WRITING TO PROVIDE CLEAR DIRECTIONS TO STAFF.
COMPLY WITH ATTENDANCE RULES AND BE AVAILABLE TO WORK ON A REGULAR BASIS.
PURSUANT TO YOUR JOB DESCRIPTION, PERFORM ANY OTHER JOB RELATED DUTIES AS ASSIGNED.
Requirements
You have at least 1 year of experience managing others at a hotel Housekeeping office setting.
Must have the ability to communicate in English and preferably Spanish.
Qualifications
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Skills
None specifically listed in the job description.
Benefits
Not specified in the job description.
Pay
Not specified in the job description.
Schedule
Not specified in the job description.