Jobs · Management · North Carolina

Housekeeping Manager

Summit Hospitality Group, Ltd. · Charlotte, NC · 4 days ago
On-siteManagementInternship
The user wants me to reformat a job posting into clean, well-structured semantic HTML. I need to follow specific rules: 1. Use

for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule) 2. Use
  • for lists of duties/requirements/benefits 3. Use

    for prose 4. Do NOT repeat the job title as a heading 5. Do NOT put Job ID/requisition numbers as headings 6. Preserve ALL substantive information 7. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions) 8. Include a section ONLY when the posting has real, specific content for it 9. Never emit a heading followed by filler/placeholder text 10. Never create Pay/Schedule/Benefits sections unless the posting actually states them 11. Output ONLY the HTML fragment — no /, no markdown code fences Let me analyze the job posting: - Company: Summit Hospitality Group - Role: Housekeeping Manager - Location: Residence Inn Charlotte Uptown - Salary: "Salary based on Experience" (this is a pay mention, but vague) - About You section: lists qualifications/experience/skills - What You'll Do section: lists responsibilities - Perks & Benefits section: lists benefits - Requirements section: lists qualifications and work environment I need to structure this into appropriate sections. The posting has: - Summary/About the role (the initial paragraph) - Responsibilities (What You'll Do) - Requirements/Qualifications (About You and Requirements sections) - Benefits (Perks & Benefits) - Schedule (mentions minimum 50 hour work week, weekends/evenings) - Pay (mentions "Salary based on Experience" - but this is vague, should I include? The rule says never create Pay section unless posting actually states them. It does state "Salary based on Experience" but that's not specific. I think I should include it as a brief mention in a Pay section or fold into a short p. The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state schedule and benefits explicitly. Pay is stated but vague. I'll include a Pay section with that info.) I should not include the EEO boilerplate. Let me organize: 1. About the role (summary paragraph) 2. Responsibilities (What You'll Do list) 3. Requirements (About You list + Requirements list) 4. Qualifications (maybe combine with Requirements? The posting has "About You" and "Requirements" sections. I'll combine into one Requirements/Qualifications section with sub-lists or just one list.) 5. Benefits (Perks & Benefits list) 6. Schedule (mention of 50 hour work week, weekends/evenings) 7. Pay (Salary based on Experience) But the rule says "Prefer a few substantive sections over many thin ones." So maybe combine Requirements and Qualifications into one section. Also, the "About You" section includes both experience/education requirements and skills. The "Requirements" section includes more qualifications and work environment. I'll combine them under "Requirements & Qualifications". Let me draft the HTML. I'll start with an

    About the role

    and a

    for the summary. Then

    Responsibilities

    with
    • for each duty. Then

      Requirements & Qualifications

      with
      • for each item from both sections. Then

        Benefits

        with
        • for each benefit. Then

          Schedule

          with

          for the schedule details. Then

          Pay

          with

          for salary based on experience. But note: the rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting does state schedule (minimum 50 hour work week, weekends/evenings), benefits (Perks & Benefits), and pay (Salary based on Experience). So I should include them. However, the pay info is very thin. The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "Salary based on Experience" is essentially "commensurate with experience". That might be considered filler. But it's what the posting states. I think I should include it but maybe as a short paragraph under a Pay heading. The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state it, albeit vaguely. I'll include it. Alternatively, I could fold pay into a short

          in the About the role section? But the rule says to use

          for Pay section if present. I'll include a Pay section with that statement. Now, let's write the HTML. I need to ensure I don't duplicate the job title as a heading. The page already shows it, so no or for "Housekeeping Manager". Also, location: "Residence Inn Charlotte Uptown" - I can include that in the About the role paragraph or as a separate line. The rule says fold minor metadata into a short

          or drop it. I'll include location in the About the role paragraph. Now, let's parse the content: Summary: "The Housekeeping Manager for a Summit Hospitality Group hotel is a key leadership role for guest experience and satisfaction. The Housekeeping Manager provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest level of cleanliness according to Corporate and Brand standards, policies, and procedures. The Housekeeping Manager impacts Associate morale, budgetary goals, guest relations, administrative operations, projects, and staff needs." Location: Residence Inn Charlotte Uptown Salary based on Experience About You: - A minimum of 2-5 years housekeeping management experience for hotels/restaurants/extended stay living quarters. - High school diploma or GED, or 2 year degree from an accredited university in Hotel, or Hospitality or related major. - Bilingual knowledge preferred (Spanish). - Basic computer skills: Word and Excel. - Mathematical skills: The ability to add, subtract, multiply and divide correctly in a way that allows one to solve work-related issues. - Oral Comprehension: The ability to listen and to understand information and ideas presented through spoken words and sentences. - English proficiency. - Reading Comprehension: Understanding written sentences and paragraphs in work related documents. - Writing skills: Communicating effectively in writing as appropriate for the needs of the audience. - Able to properly schedule Associates for hourly or pay-per room environment to meet budgets and overall operating goals. - Able to think on one’s feet and react calmly and quickly to guest and Associates’ needs. - Exceptional attention to detail - Skilled at supervising, motivating, and communicating goals and objectives to staff - Exceptional time management skills - Demonstrated ability to manage all aspects of inventory ordering and control What You'll Do: - The expectation of this position requires a minimum 50 hour work week which includes weekends/evenings (Saturday and/or Sunday). - Recommends, establishes, and implements proper standards and procedures for housekeeping staff - Inspects and evaluates physical condition/appearance of guestrooms and public areas - Responsible for inventories of guest supplies and amenities including equipment on a monthly basis - Trains all housekeeping and laundry staff according to expectations and Brand/Corporate standards - Supervises the operation of linen, uniform, supply and storage rooms - Installs and maintains inventory controls for uniforms, linens, and supplies to be monitored by issuance procedures and purchasing - Participates in development of annual budgets, periodic forecasts - Manages, monitors and makes adjustments to comply with energy conservation programs - Responsible for key control - Works directly with the GM/AGM/Chief Engineer for proper maintenance of the building, furniture, fixtures, and equipment - Makes recommendations for rehab projects and assists in renovation projects - Responsible for updating all safety procedures including fire, theft, and property conditions as well as participating in the hotel Safety Committee - Conducts staff meetings , training, hiring/firing decisions - Communicates daily with GM/AGM/GSM/Chief Engineer to ensure proper operating procedures are in compliance with Corporate and Brand standards - Sets an example for guest relations for all staff - Focuses on continuous improvement for service and cleanliness - Ensures the hotel is prepared to successfully complete a Quality Assurance audit - Complete brand required training - Duties are subject to change and additional responsibilities/tasks may be assigned as needed. Perks & Benefits: - Quality healthcare options to keep you feeling your best (Medical, Dental, Vision, Life, FSA, Supplemental Insurance) - Paid holidays & plenty of PTO—because balance matters - Exciting bonus opportunities for high performers - Hotel Discounts Requirements QUALIFICATIONS: - Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds - Service oriented style with professional presentation skills - High energy, motivational leader - Skilled at cost control and expense management - Knowledge of sanitation requirements/controls and applications of relevant chemicals and cleaning products - Basic mathematical skills - Clear and concise written and verbal communication skills in English - Demonstrated problem solving skills and decision making - Ability to assess and management talent to help individuals develop and strengthen skills and abilities needed to accomplish work objectives - Knowledge of Security/Loss Prevention Work Environment: - Ability to stand, walk, bend, reach and move continuously to inspect all rooms and public areas - Able to lift 25 lbs. - Ability to access and accurately input information for scheduling and room inventory control - Flexible work schedule - Valid Driver’s license EEO statement: remove. Now, I'll structure:

          About the role

          The Housekeeping Manager for a Summit Hospitality Group hotel is a key leadership role for guest experience and satisfaction. The Housekeeping Manager provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest level of cleanliness according to Corporate and Brand standards, policies, and procedures. The Housekeeping Manager impacts Associate morale, budgetary goals, guest relations, administrative operations, projects, and staff needs. Location: Residence Inn Charlotte Uptown.

          Responsibilities

          • The expectation of this position requires a minimum 50 hour work week which includes weekends/evenings (Saturday and/or Sunday).
          • Recommends, establishes, and implements proper standards and procedures for housekeeping staff
          • Inspects and evaluates physical condition/appearance of guestrooms and public areas
          • Responsible for inventories of guest supplies and amenities including equipment on a monthly basis
          • Trains all housekeeping and laundry staff according to expectations and Brand/Corporate standards
          • Supervises the operation of linen, uniform, supply and storage rooms
          • Installs and maintains inventory controls for uniforms, linens, and supplies to be monitored by issuance procedures and purchasing
          • Participates in development of annual budgets, periodic forecasts
          • Manages, monitors and makes adjustments to comply with energy conservation programs
          • Responsible for key control
          • Works directly with the GM/AGM/Chief Engineer for proper maintenance of the building, furniture, fixtures, and equipment
          • Makes recommendations for rehab projects and assists in renovation projects
          • Responsible for updating all safety procedures including fire, theft, and property conditions as well as participating in the hotel Safety Committee
          • Conducts staff meetings, training, hiring/firing decisions
          • Communicates daily with GM/AGM/GSM/Chief Engineer to ensure proper operating procedures are in compliance with Corporate and Brand standards

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