Housekeeping Manager

About the role

Strategic Solution Partners (SSP) is seeking Taskforce Executive Housekeepers and Front Office Managers. This is a 100% task force travel position for consultants willing to travel and work in a fast-paced environment. The role involves maintaining smooth hotel operations during management vacancies, assisting during gaps in specialized management positions at the property.

Assignments

• Hotel openings
• Management transitions
• Property re-positioning

Taskforce consultants will be on site for the assignment and will be afforded a trip home every two to three weeks.

Responsibilities

• Create a positive, energetic and respectful work environment
• Lead through example, professionalism, personal values, and vision
• Provide temporary management support to prevent department disruptions
• Eager to help, "pitch-in", and be seen as a team player among the staff
• Management of the Front Office department as needed
• Review occupancy levels and staff labor accordingly
• Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget
• Plan and conduct staff meetings
• Create and deliver a customer-centric environment within the hotel and community
• Constantly inspire all associates to do their best in exceeding customer expectations
• Encourage and support a creative, innovative, and entrepreneurial approach to problem solving and improvement
• Mentor, train and motivate Front Office staff

Qualifications

• Eligibility to work in the US
• Must be proficient with one or more hotel systems: Power of M, Opera Cloud, others
• Union experience preferred
• A minimum of 5 years of RECENT successful rooms division hotel management experience in FULL SERVICE properties
• Possess a maturity and professional disposition to operate in our clients' dynamic environments
• Ability to travel 100% of time
• Creative and innovative problem solver
• Strong management skills and a proactive approach to supporting hotel needs
• Ability to adapt quickly and perform under high expectations
• Ability to communicate effectively
• Ability to meet deadlines and embrace ongoing change
• Excellent organization, time management, interpersonal skills
• Must be an ambitious self-starter with a desire to learn
• Knowledge of a hotel structure and how all departments interact