Housekeeping Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Motivate staff and maintain a positive staff attitude
• Supervise housekeepers to clean all rooms, common spaces, public areas, and operations center
• Personally inspect the cleanliness of each item listed above
• Train supervisors to inspect all areas
• Lead Room Quest with the design team
• Communicate and follow up on all issues with the design team and the Maintenance Manager
• Ensure all interiors match the room catalogs for furniture placement
• Maintain carpet in all interiors to be free of dirt, soil, stains, and replace as needed
• Organize daily room cleans
• Ensure all “turns” are ready for arrival by 4 pm
• Ensure all make-ups and turndowns are completed while the guest is out of the room
• Ensure all fixtures and furnishings are kept in good condition
• Plan and schedule staff according to occupancy and budget
• Purchase supplies and amenities as needed
• Understand of PAR levels and internal ordering procedures
• Oversee the training of new employees
• Develop supervisors to improve management skills
• Handle all administrative duties of the HSKP department
• Understand the housekeeping budget and scheduling procedures

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• At least 2 years’ experience in housekeeping management required

REASONING ABILITY

• Must be able to understand scheduling, purchasing, inventory, and stock
• Must be able to think quickly
• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs.