Housekeeping Manager

What We Offer

• Competitive salary range: $72,000.00 - 75,000.00
• Exceptional benefit plan for eligible associates and their families
• 401(k) matching program for eligible associates
• Hotel discounts at Crescent-managed properties across North America

What You’ll Be Doing

As the Housekeeping Manager, you’ll lead the day-to-day operations of the Housekeeping Department—creating a spotless environment that exceeds guest expectations while motivating a team to deliver their very best each day.

• Supervise and coordinate daily housekeeping operations for guestrooms, suites, and public areas.
• Inspect guest rooms and public spaces regularly to ensure the highest standards of cleanliness, presentation, and brand compliance.
• Communicate room readiness and status updates promptly with the Front Office team.
• Manage scheduling, timekeeping, and attendance based on business levels and occupancy.
• Maintain inventory levels for supplies, linen, and equipment; oversee ordering and cost control measures.
• Ensure all associates have the proper tools, uniforms, and training to perform effectively.
• Cook up coaching, development, and motivation for team members, celebrating successes and recognizing outstanding performance.
• Respond promptly to guest requests, feedback, and concerns, taking proactive steps to ensure guest satisfaction.
• Implement and monitor housekeeping policies, procedures, and safety standards to protect guests and associates.
• Support budget and expense management initiatives, aligning department operations with hotel financial goals.
• Collaborate with Engineering, Front Office, and other departments to ensure smooth daily operations and a seamless guest experience.

What Is Required

• Minimum of 3 years of housekeeping leadership experience in a full-service or luxury hotel environment.
• Proven ability to lead, train, and motivate a diverse housekeeping team.
• Strong organizational and communication skills, with an eye for detail and quality assurance.
• Familiarity with Marriott systems preferred.
• Ability to work a flexible schedule, including weekends and holidays, as needed.
• A positive, hands-on leader who thrives in a fast-paced, service-oriented environment.