Housekeeping Manager

Job Summary

This position is part of the housekeeping management team who manage the cleanliness and appearance of guest accommodations and public space at Cliff House Maine.

Essential Functions

• Establishing and delegating daily work assignments for all Housekeeping staff to ensure all areas of the property are cleaned in accordance with company standards.
• Assisting with training of new staff, scheduling and reviewing all departmental staff; checking quality of work performed, monitoring productivity, and motivating staff to improve performance.
• Assisting with preparing, authorization and verification of all departmental payroll information.
• Responding to guest requests and complaints concerning housekeeping.
• Inspecting guest rooms for preventative maintenance, needed repairs, and ensuring that cleaning standards are maintained.
• Maintaining inventory of guest and housekeeping supplies/linens and placing and recording orders for necessary supplies and equipment.
• Ensuring operating procedures are in compliance with all state and federal regulations with regard to OSHA and HAZCOM.
• Maintaining the Lost and Found function for the entire resort.

Qualifications

• Extensive knowledge of hotel housekeeping and cleaning techniques.
• Previous experience as a resort housekeeping supervisor or manager preferred.
• Good communication skills (written and verbal).
• Interpersonal skills enabling one to supervise and motivate a staff and deal effectively with all guests.
• Must be able to stand and exert well-paced mobility for periods of up to four hours in length.
• Requires sitting, bending, stooping, climbing, kneeling, reaching, and visual acuity.
• Must be able to lift and carry boxes, equipment, etc., weighing up to 40 pounds.
• Must be able to pass a background check.

Necessary Attributes

• Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.