Housekeeping Manager
Atrium Hospitality · Greensboro, NC · 4 days ago
ManagementFull-time
Compensation
Compensation Range: $48,299 – $60,373 per year. Actual pay is determined based on experience, skills, qualifications, and the specific location of the role.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision insurance options
- Paid time off and vacation
- Atrium Traveler and brand discount programs for travel
- DailyPay access
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on brands and services
- Community service and volunteer programs
- Career growth opportunities — 40% of management hires are internal promotions
Responsibilities
- Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day
- Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met
- Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs
- Oversee staffing — from interviewing to coaching — and support performance management with fairness and clarity
- Train associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch
Requirements
- Experience managing housekeeping teams — ability to motivate and lead a hardworking crew
- 3+ years in hotel housekeeping management preferred
- High school diploma or equivalent
- Tech-savvy with Microsoft Office for records, schedules, and reports
- Physically capable: able to lift 50 lbs, be on your feet during shifts, and work varied hours including weekends and holidays
- Bilingual skills a plus for communicating with diverse teams and guests
Leadership Expectations
- Accountable Achiever: You take ownership and deliver results
- Agile Thinker: You adapt quickly to changing circumstances
- Talent Curator: You attract, develop, and retain top talent
- Transparent Leader: You communicate openly and honestly
- Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork
Our Culture
The Atrium SPIRIT — Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork — guides how we work together to deliver exceptional guest experiences, overcome challenges, and positively impact those around us. Team members feel valued through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, growth opportunities, peer recognition, and competitive compensation and benefits.