Housekeeping Lead, The Westin Monache, Winter 26-27

About the Role

Assists the Executive Housekeeper in overseeing all aspects of housekeeping operations at The Westin Monache. Coordinates activities with other key departments in the hotel to ensure the highest quality of service and hospitality. Motivates staff to the highest level of efficiency and productivity. Accountable for financial, employee, and guest service goals of the department. Will split time between inspecting rooms and cleaning rooms.

This position is located in Mammoth Lakes, California.

Responsibilities

• Supervise a housekeeping staff of at least 10 employees
• Ensure high-quality service and hospitality through coordination with other hotel departments
• Motivate staff to achieve efficiency and productivity goals
• Manage financial, employee, and guest service objectives for the department
• Inspect and clean rooms as needed

Requirements

• Minimum of 2 years' experience in a quality hotel supervising a housekeeping staff
• Four-year college degree preferred
• Strong work ethic and problem-solving skills using common sense and hotel policy
• Ability to communicate effectively with guests, employees, and management
• Proficiency in English; Spanish language skills preferred
• Ability to perform under pressure and meet deadlines
• Working knowledge of business software, particularly MS Excel, Word, and PowerPoint

Benefits

• Free season pass for employee, including free access to all other Alterra resorts
• Ski passes for dependents (spouse/child(ren)/domestic partners), including free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail and food discounts
• Equipment rental discount
• 401k with company match
• Healthcare, dental, and vision benefits
• PTO for benefit-eligible employees
• Discounts on Marriott hotels worldwide for associates, family, and friends

Offers of employment may be contingent upon successful completion of a background investigation.

Pay

Hourly pay rate: $22.00 to $25.00