Housekeeping/Laundry Supervisor (71280)

Principal Responsibilities

• Supervises all Environmental Services personnel and daily work in assigned areas throughout center in an effective, efficient manner that enhances service levels while providing appropriate control of expense budgets, staffing and the effectual resolution of interdepartmental and personnel problems.
• Processes and maintains records of accounts payable, supplies received, equipment maintenance, and other department business.
• Affixes and implements the company’s Housekeeping Program and record keeping systems to maintain the center at its highest level of physical function.
• Establishes standards and procedures for work of housekeeping staff.
• Responsible for training housekeeping and/or laundry personnel on cleaning, laundry and maintenance tasks; Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Ensures the environmental and linen cleanliness and sanitation for resident safety comfort and convenience.
• Organizes employee shifts and arrange for replacements in cases of absence.
• Works with residents, nurses, physicians, department leaders and other staff members regarding environmental services requests, infection prevention, service resolution opportunities, and other interdepartmental matters. Provides timely follow-up for information to requesting departments. Communicates and consults with management on best practices.
• Prepares a schedule, in calendar days, for performance of Housekeeping program; Ensure compliance with safety and sanitation policies.
• Performs daily rounding and inspection of assigned areas to assure company standards for cleanliness are met. Works in conjunction with infection control department to meet all standards. Provides education and ensures staff compliance with all safety and regulatory guidelines.
• Performs housekeeping/cleaning duties defined in the company Housekeeping Program.
• Obtains list of rooms to be cleaned immediately and list of prospective admissions and/or discharges to prepare rooms and personnel work assignments.
• Cleans offices, handicap and visitor’s restrooms, activity room, kitchen restroom, service entrance and therapy room, entrances and exits, utility areas, closets, lounges, lobbies, halls, etc.
• Coordinates cleaning of fixtures, floors, walls, doors, and ceilings, as required; Scours and polishes water fountains, sinks, mirrors, glass panels in doors and partitions, brass and movable and stationary furnishings and fixtures; Changes slip covers, scarves, doilies, etc. when soiled and arranges furniture and equipment in an orderly fashion; Cleans ledges, shelves, vents, windows, window sills, etc.; Removes and re-hangs curtains, drapes, and dividers for cleaning, when needed; Replenishes soap and towels in appropriate receptacles.
• Coordinates emptying and cleaning of ashtrays and wastebaskets.
• Cleans floors, resident rooms, baths, lounges, nurse’s stations, and offices, as assigned; Vacuuming and shampooing of carpeting and rugs (have small rugs laundered).
• Performs terminal cleaning duties as established procedure in resident rooms when resident has been discharged or transferred and prepare rooms for new occupants.
• Performs cleaning duties in isolation units when resident is transferred according to established procedures (see Nursing Procedure Manual).
• Coordinates work of department with work of other departments.
• Makes recommendations to improve service and ensure more efficient operation.
• Provides 24-hour “on call” service to the nursing center in case of emergency.

Qualifications

• High School diploma preferred
• One to two years of supervisory experience in a commercial establishment with knowledge of laundry/housekeeping procedures
• Minimum of 2 years work experience in long-term care preferred