Housekeeping Inspector | Hotel Rooms Inspector

Position Overview

The Room Inspector is responsible for verifying that guest rooms, corridors, and public areas meet brand and company standards of cleanliness and repair. They inspect completed work, release rooms for arrival, coach room attendants on quality and efficiency, and communicate maintenance and safety issues promptly.

Essential Job Functions

• Inspect assigned guest rooms after cleaning to ensure furnishings, equipment, linens, and amenities are clean, complete, and in good repair.
• Verify and update the status of rooms throughout the shift and reconcile discrepant rooms with the Front Desk.
• Release clean rooms in priority order to support arrivals and guest requests.
• Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department.
• Train and coach room attendants on cleaning standards, productivity expectations, and proper use of equipment and chemicals.
• Ensure that all associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.
• Reinforce safety standards consistently, identify associates engaging in unsafe behaviors, and report unsafe conditions immediately.
• Assist with accident and incident reporting and follow-up steps to help prevent future accidents.
• Notify the maintenance department of repairs necessary and follow up to completion.
• Maintain cleanliness of corridors, public areas, exterior entrances, and the parking lot.
• Perform housekeeping duties as needed, including making beds, vacuuming, and cleaning.
• Perform opening and closing shift duties.
• Available to work nights, weekends, and holidays as needed.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand and walk for the duration of the shift, including use of stairs and movement between multiple floors.
• Frequently bend, stoop, kneel, crouch, reach overhead, and twist in order to inspect beneath and behind beds, furnishings, and fixtures.
• Lift, carry, push, or pull up to [25] pounds frequently and up to [50] pounds occasionally, with or without assistance.
• Push and pull a loaded housekeeping cart, linen bin, or vacuum.
• Grasp, handle, and manipulate cleaning tools, keys, and handheld or mobile devices.
• Visually inspect guest rooms and public areas for cleanliness, damage, and safety hazards, including in low-light conditions.
• Work in an environment with exposure to cleaning chemicals, varying temperatures and humidity, and outdoor conditions when inspecting exterior areas.
• Communicate clearly with associates, guests, and other departments in person, by radio, and by telephone.

Top Requirements

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Owning It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.

How to Apply

If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.com/careers/

About Us

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. Visit our website to learn more about us!

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Equal Opportunity Employer

We thank all applicants for their interest, but only those selected for an interview will be contacted.