Housekeeping Inspector

About the role

We're looking for a Housekeeping Inspector to help maintain high standards at our Surfsider Resort and Silver Seas Resort. This is a leadership position that involves supporting room attendants and housemen, inspecting guest rooms and public areas, and ensuring smooth daily operations.

Responsibilities

• Travel to inspect both properties
• Ensure exceptional cleanliness and guest satisfaction throughout the property
• Inspect guest rooms, public spaces, hallways, pool restrooms, and lobby areas
• Verify room status accuracy and communicate updates to the Front Desk
• Document inspection results and submit daily reports
• Respond quickly to guest needs, room moves, and cleanliness concerns
• Identify room assignments and determine required cleaning levels
• Report maintenance issues and follow up to ensure completion
• Maintain cleanliness of elevators, hallways, vending areas, and guest laundry rooms
• Maintain linen closets and organize them securely
• Support special projects, inventories, lost & found, and general housekeeping operations
• Train and mentor room attendants, offering coaching and performance guidance
• Maintain key control and follow all safety and security procedures
• Communicate professionally via phone, radio, and in person
• Perform additional housekeeping and operational tasks as needed

Requirements

• At least 1 year of hospitality-related supervisory experience
• Strong communication skills; bilingual English/Spanish preferred
• Confident using TimeshareWare, Word, Excel, and Outlook
• Strong leadership, coaching, and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Highly organized, reliable, and committed to guest satisfaction
• Able to work weekends, evenings, and holidays

Qualifications

• Passionate about maintaining high standards
• Possess a hospitality-minded approach
• Enjoy coaching others and ensuring guests have an outstanding experience

Skills

• Excellent communication skills
• Bilingual English/Spanish proficiency
• Proficiency in TimeshareWare, Word, Excel, and Outlook
• Strong leadership, coaching, and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Highly organized, reliable, and committed to guest satisfaction
• Ability to work weekends, evenings, and holidays

Benefits

• Competitive health, dental, vision, and life insurance
• Paid time off — including a birthday holiday
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Resort discounts nationwide
• A supportive team environment where your leadership truly matters

Pay

$18.50/hr

Schedule

Weekends, evenings, and holidays may be required.