Housekeeping Inspector

What You'll Be Doing

• Aid in hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
• Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
• Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
• Provide feedback to staff as needed on work performance.
• Address any employee issues or conflicts that may arise.
• Inspect guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
• Identify and address maintenance and repair needs within guest rooms and public spaces.
• Maintain cost efficiency by monitoring the use of cleaning supplies and equipment.
• Handle guest complaints or concerns related to housekeeping services and resolve them promptly.
• Enforce safety protocols and ensure that staff members use personal protective equipment (PPE) when necessary.
• Comply with health and safety regulations and ensure that the hotel maintains cleanliness and hygiene standards to meet legal requirements.
• Collaborate with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
• Communicate with the hotel management team to provide updates on housekeeping operations and address any issues or concerns.

Additional Responsibilities

• Oversee the HSK staff three days per week.
• Manage the housekeeping department for up to five days during the absence of the Executive Housekeeper or Supervisor.