Housekeeping Houseperson FT

About the role

This position is responsible for providing support in maintaining the cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas while ensuring all procedures are performed to department and company standards. The role serves as an ambassador for the hotel, striving to provide exceptional service to both internal and external guests.

Responsibilities

• Be knowledgeable of all services, features, and local attractions/activities to anticipate and respond to guest inquiries.
• Ensure completion of all general cleaning duties as assigned; check in with supervisor for additional tasks throughout the shift.
• Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment.
• Maintain complete knowledge of proper maintenance and use of equipment.
• Monitor and maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas (e.g., remove trash and linen, wipe down shelves/counters, vacuum carpets and area rugs, sweep and wax floors, relocate improperly stored items).
• Follow required procedures for handling, cleaning, disposing of, or moving objects/materials, including clean-up of blood, infectious materials, or bodily fluids in accordance with OSHA Bloodborne Pathogen Standards.
• Provide accurate key control and effective security for all keys, buildings, and vehicles.
• Follow proper procedures to report any damages or maintenance problems.
• Handle lost and found items according to department and company procedures.
• Report to work on time and according to the posted schedule.

Qualifications

• High school diploma or general education degree (GED), or a minimum of six months related experience and/or training; or equivalent combination of education and experience.
• Previous hospitality experience in a Four Diamond quality organization preferred.
• Must be able to understand, speak, read, and write in basic English.
• Must be available to work varied shifts and flexible schedules.