Housekeeping Houseperson

About the role

A Kolter Hospitality Housekeeping Houseperson delivers service excellence by creating a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.

Responsibilities

• Clean rooms as assigned
• Change linens and make the beds
• Thoroughly clean bathrooms
• Sweep, vacuum, dust, mop, and pick up trash
• Replenish guest amenities/toiletries
• Load and organize cart, store properly at the end of each shift
• Receive keys and assigned rooms return at the end of each shift
• Respond to guest requests and report guest issues
• Follow proper lost and found procedures for items left behind in a guest room
• Report any items in need of repair
• Follow all safety procedures while working

Qualifications

• Be effective and innovative in handling and solving problems in the workplace
• Remain positive and helpful while keeping a steady pace
• Committed to the success and growth of the company
• Act honorably, even when no one is watching
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service