Housekeeping Dispatcher- Ritz Carlton- Truckee, CA (Transportation from Reno, NV to Truckee, CA Provided!)

Position Overview

Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.

Essential Functions

• Answer and coordinate all phone and radio calls
• Delegate tasks between employees equally
• Record lost and found items and ensure safe storage
• File daily paperwork
• Maintain a sense of urgency so units are turned on time
• Absorb linen inventories and supplies as directed
• Absorb guest complaints promptly
• Make guest deliveries as directed
• Absorb resort guests and owners as needed

Experience and Qualifications

• Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
• Proven experience with operations of office equipment
• Basic computer knowledge
• Skilled performing multiple tasks at once
• Skilled with making appropriate decisions
• Proven planning and scheduling capabilities
• Ability to read, write and do basic math

Physical Requirements

• This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.