Housekeeping Dispatcher

Coordinate the daily work assignments of Room Attendants under the direction of the Director of Housekeeping, Executive Housekeeper, and Assistant Executive Housekeepers. Attention to detail and guest assistance are key. The ideal candidate is punctual, thorough, efficient, and eager to learn.

Responsibilities

• Prepare daily paperwork for all Housekeeping Associates
• Communicate with Front Office and Engineering Departments
• Coordinate with the Laundry Department on linen deliveries
• Organize Associate work duties and ensure administrative tasks are completed
• Provide professional, friendly service to all guests and associates
• Communicate and prioritize the cleaning of rooms with Lead Room Attendants
• Complete and provide the weekly schedule for housekeeping
• Maintain the request-off calendar
• Serve as the primary contact for all Hot-Sos-related matters within the department
• Maintain and complete the weekly attendance book for all associates in Housekeeping and Laundry departments
• Perform other duties as required

Requirements

• At least 18 years of age
• High school diploma or general education degree (GED)
• Familiarity with computer software, including word processing, databases, and spreadsheets (especially Excel)
• Good knowledge of Housekeeping department duties

Qualifications

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations
• Basic mathematical skills: addition, subtraction, multiplication, and division using units of American money, weight, measurement, volume, and distance
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form
• Ability to handle problems involving several concrete variables in standardized situations
• Strong teamwork, prioritization, and sense of urgency
• Detail-oriented with strong clerical, organizational, and communication skills

Physical Demands

• Regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear
• Frequently required to walk
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl
• Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 75 pounds
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, and depth perception

Work Environment

• Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and toxic or caustic chemicals
• Moderate noise level in the work environment

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions
• Medical, dental, and vision coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Voluntary benefits
• 401k Retirement Savings Plan
• Paid holidays, vacation, and sick time
• Bass Pro Cares Fund
• Additional benefits available