Housekeeping Coordinator - Hilton Santa Barbara Beachfront Resort

Responsibilities

• Cook up service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service.
• Keep service records: Log, track, and close service requests in the work order and/or property management system.
• Pass out room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms.
• Handle office duties: Handle general office tasks such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback.

Qualifications

• At least one-year of customer service experience.
• Ability to work the varying schedules and recent computer experience.
• Bi-lingual (Spanish and English) required.
• Hospitality experience a plus!
• Full availability required to work weekdays, weekends, holidays as needed.