Housekeeping Attendants

About the role

We are hiring full-time and part-time housekeepers to join our team at our premier luxury downtown Charleston hotels, The Cooper and The Charleston Place. Enjoy a supportive team, competitive pay, health insurance, free parking, free meals, and portfolio wide employee discounts for friends & family.

Responsibilities

• Room Attendant: Crafts a flawless private sanctuary for guests by meticulously servicing luxury guest rooms. This role ensures premium linens, high-end amenities, and every design detail meet exacting five-star standards of cleanliness and comfort.
• Public Area Attendant: Maintains the pristine first impression of the hotel's grand spaces, including the lobby, lounges, and public restrooms. This role serves as a visible ambassador of luxury, ensuring high-traffic areas remain spotless, polished, and welcoming at all times.
• Houseperson: Serves as the vital backbone of the housekeeping team by supporting Room Attendants and managing heavy-duty linen and supply logistics. This role ensures the floors are perfectly stocked and responds promptly to specialized guest requests with polished professionalism.
• Turndown Attendant: Sets a sophisticated evening mood by executing the luxury hotel's signature evening turndown service. This role prepares the guest room for a restful night, refreshing towels, closing drapes, and delivering elegant ambient touches that elevate the nighttime experience.

Schedule

• Room Attendant: Full time - Mon thru Fri 8:30am to 5pm / Sat & Sun 9am to 5:30pm
• Public Area Attendant: Full time - 7am to 3:30pm and 3pm to 11:30pm
• Houseperson: Full time - 9:30am to 6pm and evening 3pm to 11:30pm
• Turndown Attendant: Full time - 2pm to 10:30pm; Part time - 5pm to 9pm

Skills & Experience

• Previous experience in housekeeping, ideally in a luxury or boutique hotel environment.
• Strong attention to detail, time management, and cleanliness standards.
• Friendly, respectful, and professional demeanor with strong work ethic.
• Willingness to work flexible shifts including weekends, holidays, and evenings.
• Basic English communication skills; bilingual abilities are a plus.

Physical Requirements

• Must be able to lift equipment, supplies, etc. of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Competitive pay
• Health insurance
• Free parking
• Free meals
• Portfolio wide employee discounts for friends & family