Housekeeping Attendant - Full Time

About the Company

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

About the Property

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.

As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service.

About the Role

The Housekeeping Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, public areas, and back-of-house spaces at Dellshire Resort. This role ensures a welcoming, sanitary, and safe environment for guests by following established cleaning procedures and resort standards. The ideal candidate has strong attention to detail, is self-motivated, and takes pride in creating exceptional guest experiences.

Why You’ll Love This Role

• Be part of a resort that blends luxury and adventure in a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

Responsibilities

• Clean guest rooms, suites, lobbies, hallways, lounges, restrooms, and stairways according to standards and safety and security procedures and regulations.
• Make beds, replace linens, and restock towels and guest amenities.
• Sweep, mop, sanitize, vacuum, and polish floors and furniture.
• Remove used linens, amenities (such as washable cups and reusable towels), and trash from guest rooms, public areas, and applicable back-of-house spaces, then transport all items to the designated soiled or disposal areas.
• Clean windows, mirrors, fixtures, and high-touch surfaces to ensure sanitation standards.
• Replenish housekeeping carts with supplies and linens daily.
• Stock designated closets with supplies as needed.
• Follow property procedures for deep cleaning and seasonal opening/closing preparations.
• Respond promptly to guest requests for amenities and miscellaneous items in a friendly and professional manner.
• Comply with all safety, security, and sanitation policies.
• Report all missing items from rooms (i.e., iron/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to standards.
• Complete other duties as assigned by Supervisor/Manager.

Requirements

• Experience not required; on-the-job training provided.
• Ability to follow instructions and work independently or as part of a team.
• Basic English communication skills preferred.