Housekeeping Attendant (Full Time)

About the role

The Housekeeping Attendant is responsible for providing consistent housekeeping service to guest rooms & other related areas to meet the hotel’s standards of cleanliness and presentation.

Responsibilities

• Replenish guest supplies and ensure that guests requests are promptly attended to
• Take initiative to add a personalized experience for the guest
• Work effectively and contribute positively to a team
• Keep linen closets, supply closet and landing organized and clean
• Report damage or malfunction in hotel rooms/areas
• Respond professionally, politely, and efficiently to requests from guests
• Maintain equipment in a proper state of cleanliness
• Carry out delivery services when required (e.g. delivery of linen)
• Use hands to lift, carry, or pull objects that may be heavy
• Maintain excellent grooming and uniform standards
• Read, understand and follow all department policies

Qualifications

• A warm and caring personality; previous housekeeping experience is an asset
• A basic understanding of the English language
• Ability to anticipate and focus attention on guest needs by being professional and welcoming
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50 lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Skills

• Warm and caring personality
• Previous housekeeping experience
• Basic understanding of the English language
• Anticipate and focus attention on guest needs
• Lifting up to 25 lbs.
• Carrying up to 50 lbs.
• Organizational skills
• Time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Benefits

• Premium preferred provider medical/drug/vision benefits at competitive prices
• Employer paid coverage for group life and accidental insurance coverage ($7,500)
• 401(k)/retirement saving plan & matching program
• 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• Complimentary meals in our employee dining facility
• 50% discounts at hotel restaurants
• 30% discount on retail items at our Fairmont Store
• 30% discount of services offered in our Spa Without Walls
• Employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)

Pay

Hourly Rate: $27.26 USD

Schedule

Not specified