Jobs · Management · Massachusetts

Housekeeping Attendant

TOURISTS · North Adams, MA · 3 mo ago
ManagementFull-time

Essential Functions

  • Maintain Inventory Tracking system for all Housekeeping Items (linens, room amenities, cleaning supplies) incorporating cohesive damage product tracking
  • Update and maintain all Housekeeping logs and checklists
  • Monitor guest rooms, laundry room and other guest areas for maintenance needs and communicate with Maintenance Staff on work orders
  • Monitor guest rooms for in-room service items and coordinate with the Food & Beverage & Front Desk staff for retrieval service
  • Communicate timely and effectively with Front Desk on guest room status and other guest needs
  • Resolve and/or escalate guest complaints regarding property operations
  • Comply with health, Safety and fire regulations; comply with safety and emergency procedures and OSHA requirements
  • Ensure timely reporting of all safety infractions and injury incidents

Benefits

  • High quality health and dental insurance is offered through Blue Cross Blue Shield to all full-time employees with a competitive employer contribution
  • Reimbursement for healthy habits and fitness goals
  • 80 hours of Paid Time Off per year is offered to all full-time employees after completing 6 months of employment
  • Holiday pay for applicable working holidays
  • 401(k) through Guideline
  • Hotel and dining discounts for all employees
  • Continuing education and professional development opportunities

Competencies

  • 1+ year housekeeping experience or related experience; Hotel experience is preferred. Will train if no experience.
  • High School diploma or general education degree (GED).
  • Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to communicate effectively with co-workers and guests

Working Conditions/Environment

  • The noise level in the work environment is usually moderate
  • The person in this position may have to lift up to 50 pounds on a daily basis. Any lift over 50 lbs is deemed a two-person lift.
  • The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day
  • The position does require movement between rooms on property exposing individual to variable climate conditions.

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