Housekeeping Attendant
TOURISTS · North Adams, MA · 3 mo ago
ManagementFull-time
Essential Functions
- Maintain Inventory Tracking system for all Housekeeping Items (linens, room amenities, cleaning supplies) incorporating cohesive damage product tracking
- Update and maintain all Housekeeping logs and checklists
- Monitor guest rooms, laundry room and other guest areas for maintenance needs and communicate with Maintenance Staff on work orders
- Monitor guest rooms for in-room service items and coordinate with the Food & Beverage & Front Desk staff for retrieval service
- Communicate timely and effectively with Front Desk on guest room status and other guest needs
- Resolve and/or escalate guest complaints regarding property operations
- Comply with health, Safety and fire regulations; comply with safety and emergency procedures and OSHA requirements
- Ensure timely reporting of all safety infractions and injury incidents
Benefits
- High quality health and dental insurance is offered through Blue Cross Blue Shield to all full-time employees with a competitive employer contribution
- Reimbursement for healthy habits and fitness goals
- 80 hours of Paid Time Off per year is offered to all full-time employees after completing 6 months of employment
- Holiday pay for applicable working holidays
- 401(k) through Guideline
- Hotel and dining discounts for all employees
- Continuing education and professional development opportunities
Competencies
- 1+ year housekeeping experience or related experience; Hotel experience is preferred. Will train if no experience.
- High School diploma or general education degree (GED).
- Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to communicate effectively with co-workers and guests
Working Conditions/Environment
- The noise level in the work environment is usually moderate
- The person in this position may have to lift up to 50 pounds on a daily basis. Any lift over 50 lbs is deemed a two-person lift.
- The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day
- The position does require movement between rooms on property exposing individual to variable climate conditions.