Housekeeping Assistant | Hilton Garden Inn Opryland |Nashville, TN

About the role

Our Housekeeping team makes our hotels feel like home. The Housekeeping Supervisor is responsible for leading the team in transforming each room into a tidy, cozy haven. You will ensure that room attendants are equipped to deliver the perfect in‑room experience for guests and anticipate needs beyond the checklist.

Responsibilities

• Serving as team lead for the entire housekeeping staff including assigning and reviewing work.
• Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
• Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
• Keeping purchasing costs and labor expenses in check.

Requirements

At least one to three years of related experience and a High School diploma or equivalent.

Qualifications

Must be a people person, lead by example to create a positive team culture, and have a passion for customer service.

Benefits

• Hotel discounts
• Food and beverage (F&B) discounts
• Opportunity to be part of an anything‑but‑standard growing hotel company

Pay

Excellent pay.

Schedule

Must be able to accommodate varying schedules including nights, weekends and holidays. The role involves standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more for more than half of the time.