Housekeeper (Weekend Premium) - Hampton Inn, Holland

Part-time position with a focus on weekend shifts. Pay starts at $17/hour with a $2 weekend premium based on experience.

About the role

The Housekeeper ensures the cleaning and overall appearance of guest rooms, hallways, and public areas while adhering to Suburban Inns’ Core Values and Hilton standards. The role emphasizes guest satisfaction and attention to detail.

Responsibilities

• Report to work in a professional, neat, and clean uniform.
• Greet guests warmly, engage with them personally, and anticipate their needs to enhance their experience.
• Communicate regularly with the Executive or Assistant Executive Housekeeper regarding room statuses (early outs, late checkouts, etc.).
• Stock housekeeping carts with necessary supplies and amenities for each shift.
• Clean rooms to Suburban Inns and Hilton standards, including:
  • Scrubbing bathroom surfaces (floors, showers, bathtubs, sinks, and toilets).
  • Removing used amenities, linens, and garbage.
  • Restocking amenities (e.g., coffee, soap, shampoo).
  • Making beds and checking linens for damage or stains.
  • Dusting and cleaning furniture, decorations, appliances, and structural surfaces (e.g., wall fixtures, windowsills, vents).
  • Vacuuming bedrooms and hallways outside guest rooms.
• Complete additional tasks such as cleaning hallways, storage areas, and handling extra items as assigned.
• Return room service trays to the break room and roll-aways/cribs with fresh linen to storage.
• Transport dirty laundry to the laundry room and sort it by type, separating stained linens.
• Inspect rooms for safety hazards and report maintenance issues to the Executive or Assistant Executive Housekeeper.
• Report special room issues (e.g., damage, smoke, pets) and missing or broken items to management.
• Log lost and found items and communicate completed rooms to the Executive or Assistant Executive Housekeeper.
• Maintain a minimum cleaning rate of two rooms per hour while adhering to all standards.
• Assist in organizing storage rooms and maintaining a positive attitude to boost team morale.
• Follow all Suburban Inns processes and exhibit consistent attendance.
• Perform other duties as requested by management.

Requirements

• Ability to interpret information, perform basic arithmetic, and use basic computer systems for record-keeping or word processing.
• Good communication skills.
• No formal education or prior job-related experience required.
• Hazcom Training and Bloodborne Pathogen Training (may be completed upon hire).

Benefits

• Employee and Friends & Family discounts on hotels and restaurants.
• Earned Paid Time Off for all team members.
• Insurance (health, vision, dental, life) for full-time team members.
• Flexible schedules.
• Holiday pay.
• 8 hours of paid volunteer time per year.
• Advancement and professional growth opportunities.
• Monetary recognition and referral programs.
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA.
• Employee Assistance Program (EAP) through Pine Rest, including:
  • 3 free counseling visits.
  • Online library resources.
  • Access to legal, financial, and elder care consultations.

Pay

Starting pay at $17/hour with a $2 weekend premium, based on experience.

Schedule

Primarily weekend shifts.