Housekeeper - Rusutsu - Winter 26/27

About Us

Niseko Portfolio is an innovative property management and holiday rental company with an expanding collection of premium accommodations in Niseko and Rusutsu. We offer a diverse range of high-quality lodging options, including boutique hotels, luxury condominiums, and charming holiday homes, all tailored to provide the ultimate getaway experience. At Niseko Portfolio, we pride ourselves on building strong, lasting relationships with our clients, ensuring that each guest enjoys a seamless and memorable stay. Whether you’re here for world-class skiing, outdoor adventures, or simply to relax and unwind, we are dedicated to helping you make the most of your holiday.

Responsibilities

• Clean guest rooms thoroughly, including kitchens, bathrooms, living areas, bedrooms, and bed making
• Conduct pre-arrival room inspections to ensure all accommodations meet company standards
• Complete daily checklists to verify that cleanliness and property conditions are consistently upheld
• Identify and log maintenance issues, reporting them promptly to the appropriate departments
• Assist with breakfast service and kitchen porter duties
• Ensure a smooth and welcoming check-in experience by preparing guest spaces to the highest standard
• Respond to guest requests for items such as towels, amenities, and other in-room needs
• Maintain and care for cleaning equipment to ensure proper function and safety
• Collaborate and communicate effectively with team members to support seamless daily operations
• Perform any other duties as assigned by management

Requirements

• Previous experience as a housekeeper is preferred
• Genuine passion for delivering exceptional guest service
• Proven commitment to maintaining high cleanliness and presentation standards
• Excellent organizational and multitasking skills, with strong attention to detail
• Ability to perform efficiently in a fast-paced and dynamic environment
• Fluency in English is required; additional language skills (especially Japanese) are an asset
• Enthusiasm for travel, outdoor activities, and discovering new destinations
• Possession of a valid International Driver's License
• Must have, or be eligible for, a Japanese Working Holiday Visa

Benefits

• ¥15,000 Staff Accommodation - Just a 5 minute drive from the resort - A staff car will be available under strict rules.
• Full-time Employment, Including Paid Training - Work with us from December 1st, 2026 to February 25th, 2027, with the possibility of extending your contract depending on availability and performance.
• Competitive Pay - Earn ¥1300 per hour with an estimated 25 - 35 hours per week.
• Plenty of Skiing/Riding Time - With a schedule that allows ample time for leisure, you can hit the slopes and make the most of Niseko's world-class ski resorts.
• Discounted Lift Pass - Get discounted access to the Hirafu/Hanazono Lift Pass.
• Discounted Activities & Services - Access exclusive discounts for a wide range of activities and services in the Niseko area, from Explore Niseko, Hokkaido Core and Niseko Portfolio.
• Complimentary Transfer - We’ll provide a free transfer from New Chitose Airport to your staff accommodation.

Pay

Earn ¥1300 per hour with an estimated 25 - 35 hours per week.

Schedule

Full-time employment from December 1st, 2026 to February 25th, 2027, with the possibility of extending your contract depending on availability and performance.