Housekeeper (AAA Four Diamond Renaissance Hotel Wauwatosa - $17.00 Per Hour)

About the role

Renaissance Milwaukee West, a new, AAA Four Diamond, premium distinctive hotel, is seeking a Housekeeper to join their team. The hotel is managed by Concord Hospitality Enterprises, known for creating a culture that attracts and retains top talent.

Responsibilities

• Provide the highest quality of service to guests at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean assigned rooms in accordance with established safety, cleanliness, quality, and timeliness standards.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general cleaning duties and changing of bedspreads, blankets, mattress pads, and shower curtains.
• Log rooms cleaned. Turn in key and room status report to assigned supervisor.
• Fold terry and linen while waiting for rooms.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
• Maintain cart, linen room, and vacuum cleaner cleanliness.
• Operate laundry equipment and maintain public area cleanliness, as needed.
• Must wear proper uniform at all times.
• Have a thorough knowledge of emergency procedures.
• Practice safety standards at all times.
• Move luggage, packages, or furniture weighing up to 40 pounds, as needed.
• Perform other duties as assigned, of which the employee is capable.

Requirements

• Proactive and responsive attitude.
• Caring nature towards guests.
• Keen sense of cleanliness.
• Proven ability to work independently and as part of a team.
• Ability to lift up to 40 pounds.

Qualifications

• High school diploma or equivalent.
• Experience in housekeeping or related field preferred.
• Strong communication skills.
• Knowledge of basic cleaning supplies and equipment.

Skills

• Attention to detail.
• Problem-solving skills.
• Customer service orientation.
• Physical stamina and strength.

Benefits

• Competitive Pay
• Same-Day Pay Option
• Hotel and Travel Discounts Worldwide
• Exclusive discounts on concert tickets, theme park passes, rental cars, and more
• Verizon wireless discount
• Complimentary and deeply discounted food and beverage
• 401(k) with company contribution – free money!
• Personal alarm device
• Clean and secure locker room for personal belongings
• Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
• Full-time Ambassadors are also eligible for 2 weeks paid time off annually
• 7 Paid Holidays
• Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
• Flexible Spending Account
• Group life insurance (provided by the company)
• Short-term disability insurance (provided by the company)
• Voluntary supplemental life insurance and long-term disability insurance

Pay

The starting pay for this position is $17.00 per hour.

Schedule

This position will generally be scheduled for first shift (9:00am start time). Weekend availability is required.