House Person

About the Role

Sage Hospitality Group is hiring a House Person to join the soon-to-open Hotel Indigo Raleigh in North Carolina. We strive to create excellence in everything we do, enriching lives one experience at a time. We empower employees to make positive impacts on our communities while building relationships with guests and creating unforgettable experiences. We welcome independent thinkers, risk-takers, and creative spirits, and invest in your personal and professional growth.

Responsibilities

• Clean and maintain all corridors and public areas in accordance with housekeeping procedures, standards, and safety and security rules to ensure guest satisfaction.
• Walk all assigned floors at the beginning and end of shift; remove newspapers, service trays, and empty trash receptacles.
• Note any areas that need immediate cleaning.
• Clean all public areas, including hallways, elevators, service areas, and stairwells, following prescribed safety and security procedures.
• Remove soiled linen, terry, and trash from service areas and transport them to appropriate locations.
• Assist section housekeepers as needed (e.g., bed boards, roll-ways).
• Stock linen and supply closets to maintain par inventories.
• Report any missing or found articles, damage, or merchandise problems to the Senior Housekeeper or supervisor.
• Respond to guest requests and questions, and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Requirements

• No formal education required.
• No prior experience required.

Skills

• Self-starting personality with an even disposition.
• Ability to meet appearance standards.
• Strong communication skills with guests, housekeepers, linen room attendants, and supervisors.
• Ability to assess situations and respond appropriately to meet standards.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

• Pushing vacuum cleaners the entire length of hallways.
• Carrying supplies from the department to assigned floors.
• Carrying dirty linen to laundry shoots and removing room service trays.
• Carrying dirty dishes to service areas.
• Bending and kneeling for dusting and retrieving items from low surfaces (e.g., room service trays).
• Mobility to reach all areas of responsibility, including shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing and/or walking to accomplish tasks.
• Climbing stairs (approximately 40 steps for 15% of a 40-hour workweek).