House Person
Kessler Collection · Greenville, SC · 7 mo ago
ManufacturingFull-time
Responsibilities
- Greet and interact with internal and external guests in a genuine warm and friendly manner using professional and Kessler standard nomenclature
- Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
- Bring all dirty linen from guest rooms to the laundry area to be washed
- Transfer clean linen from laundry room to the guest rooms
- Remove trash from guest rooms and dispose according to specifications
- Respond promptly to questions, concerns and special requests. Follow-up to ensure the guest is satisfied
- Work efficiently in order to meet daily requirements
- Solve problems proficiently
- Maintain a neat and organized work area
- Maintain the integrity of Company proprietary information and protect Company assets
- Maintain complete knowledge in the use of all equipment , property management systems and access according to specifications
- Maintain complete knowledge and comply with company policies and procedures
- Maintain neat, clean and professional appearance according to standards
- Follow all company safety and security policies and procedures
- Report accidents, injuries and unsafe conditions
- Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs
- Develop and maintain positive working relationship and support the team to achieve our goals
- Attend required training and meetings
- All other duties as assigned, planned or un-planned
Qualifications
- Ability to perform all houseperson-related tasks and proficiently use job-related tools and equipment
- Ability to remain calm in various situations, use sound judgement and effectively solve problems
- Strong written, verbal, and interpersonal skills
- Ability to follow instructions, prioritize and multi-task
- High school diploma, General Education Degree or related training equivalent- required
- Minimum of 6 months of relevant work experience in similar scope and title – required
- Ability to communicate in the English language - preferred