House Person

About the Role

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Our team is made up of the best talent in the hospitality industry, ensuring outstanding client service through a fully integrated approach to hospitality services.

Responsibilities

• Clean and maintain all corridors, vending areas, elevators, landings, and service areas on guest room floors to meet the hotel's standards of cleanliness.
• Provide linen supplies for Room Attendants and stock floor closets.
• Deliver and retrieve items requested by guests and the Floor Supervisor.
• Review assigned area and complete general removal of any trash or debris on floors.
• Check assigned floor closets and replenish linen supplies.
• Stock linen room with clean linen and supplies.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters, sweep, and transport non-floor closet items to proper storage areas.
• Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.
• Remove all dirty glasses from assigned Room Attendants' carts and closets, transport to dish steward in kitchen, and return clean glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools, and equipment:
  • Guest room floor corridors
  • Floor closets
  • Service corridors
  • Elevators, tracks, and landings
  • Guest laundry room
  • Guest vending areas
  • Stairwells
• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of any items requested by guests.
• Turn in all lost and found items and guest room keys to the department.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report any property condition deficiencies for Guestware Reports.
• Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
• Provide for a safe work environment by following all safety and security procedures and rules.
• Maintain a neat, clean, and well-groomed appearance (specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assist other Housekeeping Personnel when needed.

Requirements

Knowledge, Skills & Abilities

• Ability to push heavy carts.
• Effective communication skills to provide information, answer questions, and deliver required services.
• Ability to lift all equipment and supplies on and off carts.
• Proficiency in using property radio for department communication.

Physical Demands

• Ability to lift, reach, bend, stoop, stand, and walk continuously.
• Capability to climb stairs and push or pull heavy equipment.
• Pushing carts weighing up to two hundred (200) pounds.
• Lifting a maximum of one hundred (100) pounds.
• Standing and walking for varying lengths of time, often for long periods.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts