House Person
Driftwood Hospitality Management · Wilmington, DE · 2 mo ago
Internship
About the Role
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. We are searching for a self-motivated individual who works well independently while following direction from the Manager. The Hotel operates 24 hours a day, 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Responsibilities
- Review assigned area and complete general removal of any trash or debris on floors.
- Check assigned floor closets and replenish linen supplies.
- Stock linen room with clean linen and supplies.
- Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep, remove non-floor closet items, and transport to proper storage areas.
- Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.
- Remove all dirty glasses from assigned Room Attendants' carts and closets, transport to dish steward in kitchen, and return clean glasses to floor closets in racks.
- Clean designated areas with proper chemicals, tools, and equipment:
- Guest room floor corridors
- Floor closets
- Service corridors
- Elevators, tracks, and landings
- Guest laundry room
- Guest vending areas
- Stairwells
- Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
- Ensure that nothing is stored in stairwells.
- Remove stains, scuff marks, and dust from carpets.
- Provide timely delivery of any items requested by guests.
- Turn in all lost and found items and all guest room keys to the department.
- Adhere to all company policies and procedures.
- Follow safety and security procedures and rules.
- Know department fire prevention and emergency procedures.
- Utilize protective equipment.
- Report any property condition deficiencies for Guestware Reports.
- Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
- Provide for a safe work environment by following all safety and security procedures and rules.
- Maintain a neat, clean, and well-groomed appearance (specific standards outlined in team member handbook).
- Perform any related duties as requested by supervisor/manager.
- Assist other Housekeeping Personnel when needed.
Requirements
Knowledge, Skills & Abilities
- Push heavy carts.
- Communicate effectively with various people to provide information, answer questions, and deliver services.
- Lift all equipment and supplies on and off cart.
- Use property radio for department communication.
Physical Demands
- Ability to lift, reach, bend, stoop, stand, and walk continuously.
- Push or pull heavy equipment (up to 200 pounds).
- Lift a maximum of 100 pounds.
- Stand and walk for varying lengths of time, often for long periods.
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room discounts
- Employee food and beverage discounts