Jobs · Delaware

House Person

Driftwood Hospitality Management · Wilmington, DE · 2 mo ago
Internship

About the Role

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. We are searching for a self-motivated individual who works well independently while following direction from the Manager. The Hotel operates 24 hours a day, 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Responsibilities

  • Review assigned area and complete general removal of any trash or debris on floors.
  • Check assigned floor closets and replenish linen supplies.
  • Stock linen room with clean linen and supplies.
  • Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep, remove non-floor closet items, and transport to proper storage areas.
  • Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.
  • Remove all dirty glasses from assigned Room Attendants' carts and closets, transport to dish steward in kitchen, and return clean glasses to floor closets in racks.
  • Clean designated areas with proper chemicals, tools, and equipment:
    • Guest room floor corridors
    • Floor closets
    • Service corridors
    • Elevators, tracks, and landings
    • Guest laundry room
    • Guest vending areas
    • Stairwells
  • Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
  • Ensure that nothing is stored in stairwells.
  • Remove stains, scuff marks, and dust from carpets.
  • Provide timely delivery of any items requested by guests.
  • Turn in all lost and found items and all guest room keys to the department.
  • Adhere to all company policies and procedures.
  • Follow safety and security procedures and rules.
  • Know department fire prevention and emergency procedures.
  • Utilize protective equipment.
  • Report any property condition deficiencies for Guestware Reports.
  • Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
  • Provide for a safe work environment by following all safety and security procedures and rules.
  • Maintain a neat, clean, and well-groomed appearance (specific standards outlined in team member handbook).
  • Perform any related duties as requested by supervisor/manager.
  • Assist other Housekeeping Personnel when needed.

Requirements

Knowledge, Skills & Abilities

  • Push heavy carts.
  • Communicate effectively with various people to provide information, answer questions, and deliver services.
  • Lift all equipment and supplies on and off cart.
  • Use property radio for department communication.

Physical Demands

  • Ability to lift, reach, bend, stoop, stand, and walk continuously.
  • Push or pull heavy equipment (up to 200 pounds).
  • Lift a maximum of 100 pounds.
  • Stand and walk for varying lengths of time, often for long periods.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room discounts
  • Employee food and beverage discounts

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