House Manager, Shelbyville Hospital, Weekend Only, Part-time, 7a-7p

Job Description

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Responsibilities

• Collaborate with staffing department to allocate nursing and ancillary resources after gauging patient acuity on patient care units throughout the hospital in adherence to productivity and acuity standards.
• Serves as the highest-ranking administrator in the hospital after hours and overnight on weekdays and during all weekend and holiday shifts.
• Supports the Access Center by rounding frequently to ensure TeleTracking is up-to-date and all available beds are reported.
• Maintains authority to direct employees regarding patient flow prioritization.
• Facilitates communication with all providers regarding patient throughput.
• Collaborates with ancillary departments to promote timely diagnostic turnaround.
• Implements diversion avoidance and capacity alert plans as indicated per facility.
• Procures supplies and equipment needed for patient care.
• Attends all codes and provides direction as needed per facility policy.
• Provides critiques and leads debriefing sessions after all patient related codes.
• Handles deteriorating patient calls and facilitates upgrade to a higher level of care as patient condition warrants.
• Handles confidential issues and information and escalates appropriately to the Administrator on call.
• Aids in clinical tasks as requested.
• Coordinates and assists clinical staff in implementing patient death protocols according to policy/procedure.
• Promotes patient safety utilizing the national patient safety goals as a guideline.
• Collaborates with security and emergency preparedness staff on all incidents impacting patient, visitor, and staff safety.
• Serves as incident command during disasters, as needed.
• Supports the management team and instills accountability in the staff.
• Aids in organizing and implementing new programs as requested.
• Aids in policy and procedure development and review.
• Aids in Service Recovery efforts by addressing patient and family complaints to increase patient satisfaction and ensure patients receive the highest quality of care.
• Makes decisions quickly and accurately.
• Compiles a shift report and keeps required logs and documentation per facility guidelines.
• Aids in performance evaluations, competency assessments, practice validations, as requested.
• Addresses hospital wide facility issues in cooperation with engineering department.
• Escalates and addresses issues impacting patient care including environmental services, food and nutrition and central supply needs.
• Liaises with various departments including security, pathology, funeral homes, indigent burial, and the coroner’s office to oversee and direct all issues surrounding the morgue and deceased patient disposition.
• Fields and escalates compliance, risk management and ethics consult concerns as needed.
• Maintain proficiency in UofL Health policies and procedures.
• Makes sure clear communication regarding patient plan of care is carried out between patients and medical providers.
• Aids in security department in discharging patients, as a representative of the clinical staff.
• Carries out other duties as assigned.
• Maintains compliance with all company policies, procedures, and standards of conduct.
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

Qualifications

• BSN or ADN with minimum of 3 years relevant experience; BSN required for Magnet facility; MSN preferred.
• Experience: Minimum three years of clinical nursing, with minimum of two years in a critical care area preferred (critical care experience not required for Peace or Frazier); Previous charge or management role preferred.
• Education: Equivalent specialty experience may be considered in lieu of the educational and experience requirements based on executive leadership approval.