House Manager / Personal Assistant

Duties

• Oversight and management of various property projects and vendor activities.
• Conduct regular property inspections; identify and report issues, then arrange and supervise staff in resolving these issues effectively and timely.
• Manage home maintenance, overseeing all aspects of property upkeep and repairs.
• Efficiently arrange staff working hours and tasks, ensuring optimal productivity and coordination.
• Inspect and ensure high-quality work from household staff, providing feedback and continually enhancing work quality.
• Exhibit strong leadership, manage household staff effectively, and cultivate an accountable, efficient work environment.
• Oversee household inventory, ensuring adequate supply and organization of household items.
• Provide reliable transportation for Principals; maintain vehicle cleanliness and readiness; and perform a variety of errands as needed.
• Handle incoming calls and guest greetings; manage the Principals’ personal calendars with precision.
• Plan, coordinate, and manage travel arrangements, family activities, and events, ensuring smooth execution.
• Assist with diverse tasks as requested by the Principals or the manager, demonstrating flexibility and adaptability.

Requirements

• At least 5 years of management experience, with proven ability to manage a small team.
• Bachelor's degree or higher; previous experience as a personal assistant is preferred.
• Experienced in hospitality or family office settings.
• Strong analytical, learning, and communication skills, with strict adherence to confidentiality.
• Technologically proficient, particularly with G-suite, iPhone, and MacBook.
• Highly organized and detail-oriented, with strong multitasking, prioritizing, and problem-solving abilities.
• Positive and team-focused, with outstanding interpersonal skills and vendor management experience.
• Proficiency in English, both written and spoken.
• Flexible schedule, willing to work different shifts as needed.
• Must be legally authorized to work in the United States and able to pass extensive background checks.
• Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.

Core Values

• Principals’ First: Always put our principals’ needs and interests first.
• Learns from mistakes: Admit mistakes upfront. Learns and grows from mistakes.
• Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.
• Dedication: Shows a deep commitment to the role and the company.
• Accountable: Takes ownership of tasks and completes thorough due diligence.
• Absolute Independence: Thinks and acts independently. Able to be self-taught and keep improving.
• Resilience: Never complains or shies away from work. Welcome constructive feedback and can thrive under pressure.