House Manager- (Belle Forte) & (Balmoral) Tues-Sat 8a-4p or Sun-Thurs

Compensation: $52,000 Annually

About the role

Under the general supervision of the Director of Residential Services, the House Manager is responsible for the operation of a residential home. This role is part of the direct care ratio, working with staff to provide care to individuals served, and ensures that people with intellectual disabilities can access quality services efficiently and cost-effectively. The House Manager supervises direct care staff within their assigned residence.

Responsibilities

• Supervises the day-to-day operation of the home in compliance with regulations and Agency standards.
• Provides supervision and training to people with intellectual disabilities to promote growth toward their highest potential.
• Supervises Lead Staff and Direct Support Professionals, ensuring accountability, and collaborates with the Division Manager on disciplinary actions, including verbal and written warnings, performance improvement plans, suspensions, and terminations.
• Conducts weekly checks of all service and medication books; reports errors/omissions promptly and completes audit forms as required.
• Maintains professionalism and serves as a role model for staff, fostering a positive approach at all times.
• Coordinates and participates in direct support staff training, including orienting new staff, arranging training sessions, and supporting ongoing staff development.
• Ensures fiscal responsibility by managing household budgets, petty cash, food orders, and individuals' funds.
• Ensures accuracy and timely submission of incident reports, seizure reports, activity calendars, weight charts, fire drills, outgoing mail, supply requests, and inventories.
• Completes employee performance evaluations promptly and participates in the IP planning process.
• Plans and ensures quality leisure activities are carried out.
• Maintains cleanliness, organization, and safety of the residential home and assigned vehicle(s), taking corrective action when necessary.
• Takes necessary action in emergencies following agency policies and reports incidents to appropriate personnel.
• Transports individuals served to medical appointments, adjunct therapies, and other activities.
• Communicates with families, external personnel, and delegating nurses to coordinate medical services.
• Handles household shopping duties and ensures necessary supplies are available.
• Obtains and maintains updated emergency contact information and regulatory information in the homes.
• Monitors medication supplies, administration, reordering, and documentation, reporting problems and errors promptly.
• Ensures completion of fire drills, routine water temperature checks, and safety committee reports; reviews and submits corrective actions monthly.
• Reports vehicle problems, follows up on weekly vehicle reports, and arranges maintenance and repairs.
• Establishes accountability practices for petty cash and individual funds, submits receipts timely, and reports irregularities.
• Initiates and follows up on maintenance requests using established procedures.
• Maintains program files and conducts monthly house meetings.
• Uses technology for specified job duties and attends work regularly according to the assigned schedule.
• Participates in in-service training, staff meetings, and other professional development activities.
• Responds timely to internal and external customers to ensure service excellence.
• Works cooperatively with staff, supervisors, administrators, individuals served, community professionals, customers, vendors, and the public.
• Assumes other duties, responsibilities, and special projects as assigned.

Requirements

• High school diploma or equivalent is required; an associate or bachelor’s degree in a human services field from an accredited school is preferred.
• Minimum of two years of experience working with persons who have a developmental disability in a group residence.
• Experience in a management or supervisory position.
• Valid driver's license and an acceptable driving record as determined by the Agency’s insurance carrier and policy.
• Ability to lift 50 pounds.

At the discretion of the Personnel Officer, additional related experience and/or education may be substituted for the requirements specified above.

Benefits

For Full-Time Employees (30+ hours/week):

• Competitive pay
• Medical, dental, and vision insurance
• Tuition reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life insurance
• Disability insurance
• Paid time off
• 403(b) retirement plan with employer match
• Employee recognition programs
• Employee referral bonus opportunities
• Discounts through “Tickets at Work”
• Additional benefits