House Manager

Responsibilities

• Work directly with clients regarding case management needs, training in independent living skills, and provide individual/group services or crisis intervention as needed.
• Provide recovery focused clinical services to residential clients to assist with independent living (i.e. personal hygiene, housekeeping skills, unit inspections, nutrition, cooking, grocery shopping, etc.) with the goal of living in the least restrictive environment for each person.
• Utilize motivational interviewing skills to engage clients around their current substance use.
• Engage with clients to develop relationships to support them in building their own goals and maintaining stable housing.
• Model for client’s good communication skills, recovery-oriented living skills, effective coping skills, and self-help strategies.
• Assist clients in identifying signs and symptoms of de-compensation. Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced.
• Provide de-escalation and crisis management for clients during the shift.
• Collaborate with team members, prescribers, and other Trilogy staff to deliver quality service and effective interventions on behalf of the clients.
• Provide psychoeducation, medication training and monitoring to clients according to Trilogy policy.
• Coordinate with team nurse/provider/pharmacy to ensure client medication accuracy.
• Maintain documentation and charts to ensure compliance with Medicaid, Commission on Accreditation of Rehabilitation Services (CARF), HUD, funding bodies, and organization standards.
• Ensure the completion of routine safety drills in accordance with policies, procedures, and guidelines.
• Assist clients with completing budgets to build and maintain positive financial choices.
• Document all services provided to clients in electronic health record during shift.
• Education and assist clients with applying for entitlements as needed; i.e. Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK.
• Support with re-certification of annual leases and gathering documents for clients to maintain housing.
• Support in planning and organization of groups, special activities, and outings hat meet the needs and goals of the clients.
• Attend team meetings to collaborate and make effective plans for supporting clients with their recovery and to develop plans that address needs in the home.
• Attend department meetings to stay compliant with team updates and trainings.
• Perform other related duties and/or projects as assigned.

Qualifications

• Must have one of the following requirements:
• A High School Diploma or GED and two years of supervised clinical experience in a mental health setting.
• An Associate’s or Bachelor’s degree in any field.
• Must be 21 years of age and demonstrates all of the following:
• Skills in the delivery of rehabilitative services to adults.
• The ability to work within a provider agency's structure and accept supervision.
• The ability to work constructively with individuals receiving services, other providers of service, and the community; or an individual qualified as a Peer Support Worker.
• Experience working with people with mental health and/or substance abuse diagnoses preferred.
• Experience in residential-based harm reduction services preferred.