House Attendant

About the role

This position involves maintaining public hotel areas according to established standards.

Responsibilities

• Greet and acknowledge guests courteously and friendly.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assist with their needs.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Requirements

• High school diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Qualifications

• Ability to stand for extended periods, walk, push, pull, lift up to 25 pounds, reach, bend, and kneel to reach all areas.
• Usage of cleaning chemicals.

Skills

• Courteous and friendly communication skills.
• Attention to detail and organizational skills.
• Problem-solving and report writing skills.
• Physical stamina and ability to work in various environments.

Benefits

• Varies based on company policy.

Pay

• Commensurate with experience.

Schedule

• Overnight shift.