House Attendant

About the role

We are seeking Seasonal Housekeeping Team Members to join our team at Trailborn. Multiple positions are available, including Room Attendants, House Attendants, and Public Area Attendants. Our Housekeeping Team plays a crucial role in ensuring a clean, comfortable, and memorable guest experience.

Responsibilities

• Clean and sanitize guest rooms, including furniture, fixtures, bathrooms, and guest amenities
• Made beds, replace linens and towels, and restock supplies
• Vacuum carpets, dust surfaces, empty trash, and maintain guest room standards
• Report maintenance issues, damages, or lost and found items following hotel procedures
• Respond to guest requests and provide friendly, professional service
• Maintain cleanliness and organization throughout resort facilities, including recreation areas, hallways, entrances, and back-of-house areas
• Transport linens, supplies, and equipment to support housekeeping operations
• Clean windows, doors, floors, elevators, public restrooms, and common spaces
• Maintain property conditions and report maintenance needs or safety concerns
• Aid guests with questions and provide information about resort activities and services
• Maintain a clean, safe, and welcoming environment for all guests
• Identify and communicate maintenance issues or safety hazards

Requirements

• Previous housekeeping, cleaning, hospitality, hotel, or resort experience preferred
• Strong attention to detail and pride in maintaining clean spaces
• Friendly, professional attitude with a commitment to guest service
• Ability to work efficiently in a fast-paced environment
• Ability to follow instructions and safety procedures
• Ability to work flexible schedules, including weekends and holidays
• Ability to lift, bend, reach, kneel, stand, and perform physical tasks throughout an 8–10 hour shift
• Ability to lift and move up to 20 pounds without assistance

Benefits & Perks

• Medical, Dental & Vision Insurance (eligible employees)
• Paid Time Off (eligible employees)
• Holiday Pay (eligible employees)
• 401(k) with Company Match (eligible employees)
• Sick Time (eligible employees)
• Employee Dining Discounts
• Employee Marketplace Discounts

Schedule

Team members may be required to work days, evenings, weekends, holidays, and extended hours based on business needs and seasonal demands.