Hotel Utility Attendant (FT)

Summary

Maintain a clean, safe attractive environment for Hotel patrons.

Essential Responsibilities

• Sorts, counts, folds, marks, or carries linens and makes beds.
• Replenishes supplies such as drinking glasses and writing supplies.
• Provides personal assistance to patrons.
• Moves furniture.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports waste and trash to disposal area.
• Replenishes bathroom supplies.
• Clean lobby area, steps, and main public areas in morning before Hotel opens: vacuum, pick up trash, wipe counters, high dust, clean glass windows and doors, etc.
• Gets necessary cleaning supplies for departments, fellow employees, and customers as requested.
• Clean employee areas (i.e., break room, back offices, and locker room).
• Throughout the day: dust and mop floor, wash and dry towels, pick up trash and stock dispensers.
• Responds to calls for housekeeping problems: broken glass, spills, toilet backups, etc.
• Shampoos carpets, scrubs steps, strips and waxes tile floors.
• Empty rooms of dirty/used linens and towels.
• Transport linens and towels.
• Provide positive communication and use Customer Service Training skills with every patron and co-worker.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

Qualifications

• Must be at least 18 years of age.
• High school education or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, write, and comprehend verbal and written communication.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform these operations using units of American money and weight measurement, volume and distance.
• Possess ability to operate an adding machine and have basic computer skills.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the team member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The team member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The team member must regularly lift and/or move up to 75 pounds.