Hotel Services Attendant

About the role

Hotel Service Attendants effectively assist Housekeeper to clean and maintain the hotel guest rooms on a daily basis. The goal of the position is to produce clean rooms for our hotel guests.

Responsibilities

• Ensure that all assigned areas, which may include hallways, pool area, video room, banquet spaces, stairways, public bathrooms, public areas, lobby area, elevators, elevator landings, fitness center, linen closets, hallways, vending machines, and outdoor walkways are cleaned daily in accordance to Knott's Berry Farm standards.
• Clean and maintain all areas of a guest-room including making beds, cleaning bathroom fixtures, removing dirty linen, replacing all used guest amenities, dusting, vacuuming, emptying trash, mopping floors, etc.
• Complete guest-room task assignment daily.
• Respond to guest requests and inquiries.
• Report maintenance issues.
• Collect and label lost and found items.
• Respond to the requests of team leaders.
• Complete deep clean projects (as assigned).
• Work with chemicals in accordance with all safety guidelines listed on the safety data sheets (SDS).
• Use cleaning equipment in accordance with the departmental safety guidelines.
• Utilize personal protective equipment (PPE) as necessary.
• Complete any other projects as assigned by supervision.

Qualifications

• Previous experience preferred but not required.
• Ability to perform physical and repetitious tasks.
• Flexible availability to include evenings, weekends, and holidays.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Preferred availability is Friday, Saturday, and Sunday.

This response is AI-generated, for reference only.