Hotel Sales Manager

About the role

The Town Pump Hotel Group is seeking a dynamic and enthusiastic Hotel Sales Manager to join their team. The ideal candidate will embody the company's mission statement of "Genuine Hospitality from genuine people committed to providing comfort and service." This position presents numerous opportunities for career advancement within a rapidly expanding organization.

Responsibilities

• Effectively promote, prospect, and develop client relationships to secure room and meeting room bookings.
• Generate a target revenue percentage from sleeping rooms, events, and business meetings.
• Create budgets for booked events, covering labor, equipment, audiovisual, entertainment, and food costs.
• Demonstrate and communicate an understanding of profitability, oversee meeting room setup, and conduct regular check-ins with clients.
• Maintain the property management system with accurate business and customer account information.
• Ensure the property is maintained at a high standard through regular inspections, report any issues, and ensure work orders are completed.
• Prepare and submit monthly sales reports and participate in Revenue Management calls.
• Work closely with the General Manager, RDOS, and Franchise Revenue Manager (if applicable) to explore and implement new marketing strategies.
• Engage in various networking and educational activities to enhance business development.
• Respond to inquiries, make cold calls, send emails, and engage in face-to-face sales meetings.
• Participate in property inspections and report any necessary maintenance issues.
• Submit required monthly sales reports and participate in Revenue Management calls.

Requirements

• A background in sales or marketing is beneficial.
• Ability to read, analyze, and interpret business correspondence and manuals.
• Proficiency in calculating figures and amounts like discounts, interest, commissions, proportions, percentages, areas, circumferences, and volumes.
• A one-year certificate from college or technical school, or six months of relevant experience, or an equivalent combination of education and experience.

Qualifications

• Excellent interpersonal skills and the ability to interact courteously and professionally with guests, colleagues, and management.
• A strong commitment to maintaining a high level of job performance and pride in one’s work.
• An understanding of profitability and the ability to manage budgets effectively.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.

Skills

• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of hotel operations and revenue management systems.
• Ability to handle multiple tasks and prioritize responsibilities.

Benefits

• 401(k) plan
• Health, dental, and vision insurance
• Health savings account
• Flexible spending accounts
• Paid time off
• Education reimbursement benefits

Pay

Town Pump Hotel Group offers competitive compensation packages tailored to individual performance and qualifications.

Schedule

The schedule for this position is typically full-time, with occasional evening and weekend work required for special events and meetings.