Hotel Sales Manager

ESSENTIAL DUTIES/RESPONSIBILITIES

• Present, promote and sell rooms and function spaces to current and potential customers.
• Follow up on new leads and referrals from all sources.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals and sales contracts.
• Develop and maintain sales materials and current product knowledge.
• Establish and maintain current client and potential client relationships.
• Participate in sales events such as seminars, trade shows, receptions and telemarketing events.
• Professionally maintain accounts in Delphi, all department files, reports and miscellaneous correspondence.
• Prepare a variety of status reports, including activity, production, follow-up, and adherence to goals.
• Aids in the implementation of company marketing plans as needed.
• Provide additional assistance to staff and customers as needed.

JOB QUALIFICATIONS

• Previous Hotel Sales experience is required.
• Knowledge of Business Travel Account management is highly desirable.
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Ability to effectively deal with internal and external customers.
• Ability to travel as required.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
• Ability to listen effectively, to speak and write English clearly.
• Ability to utilize computer - prefer experience with Delphi, Word, Excel & Hilton OnQ.
• Thorough organization and time management skills to complete tasks efficiently and timely.
• Excellent knowledge of English grammar and spelling.