Jobs · OTHR · Illinois

Hotel Room Attendant

Millennium Hotels and Resorts · Chicago, IL · 2 mo ago
On-siteOTHRFull-time

About the role

As our Room Attendant, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Responsibilities

  • Clean and sanitize guest rooms (beds, bathrooms, dusting, vacuuming)
  • Make rollaway beds and cribs when occupied or vacant
  • Restock towels, toiletries, and room supplies
  • Clean coffee maker and replenish coffee supplies
  • Report maintenance or safety issues to management
  • Keep cleaning supplies organized and stocked
  • Follow all health and safety guidelines
  • P Practices chemical safety rules and follows procedures for hazardous materials
  • Keep floor supply closets neat and secure
  • Respond politely and efficiently to guest requests
  • Follow all hotel policies and procedures
  • Clean-up to 16 rooms per 8-hour shift

Requirements

  • Passion for hospitality and delivering exceptional service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Solutions-oriented mindset with attention to detail
  • Flexibility to work varied schedules, including evenings, weekends, and holidays
  • Housekeeping experience is a plus, but not required
  • Strong attention to detail
  • Able to stand, bend, lift, and perform physical work for extended periods
  • Good time management and ability to work independently
  • Positive attitude and team player
  • Able to follow instructions and work efficiently

Benefits

  • Medical, Dental & Vision Insurance
  • Company-paid Life and AD&D Insurance
  • Short-Term and Long-Term Disability Coverage
  • 401(k) Retirement Plan with Company Match (where applicable)
  • Paid Time Off & Paid Holidays
  • Hotel Room Discounts across our global portfolio
  • Employee Assistance Program (EAP)

Why Join Us

At Millennium Hotels & Resorts, you're not just taking a job—you're joining a team passionate about hospitality, growth, and creating memorable experiences. Whether you're behind the scenes or on the front line, your work makes an impact. If you're ready to learn, grow, and be part of something meaningful, we'd love to meet you.

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