Hotel Receptionist
About the role
The Berkeley City Club is seeking an enthusiastic team player who loves interacting with the public. This role involves greeting members and guests via phone and email as well as in person, maintaining a welcoming and professional atmosphere.
Responsibilities
- Greet and assist guests with check-in and check-out procedures.
- Show a bright personality with a guest-focused mindset.
- Work in a multicultural environment with high organization and multitasking skills.
- Show excellent interpersonal skills with guests and fellow team members.
- Have a high attention to detail.
- Be willing to learn new tasks.
Requirements
- Previous hotel front desk or customer service experience preferred.
- Strong attention to detail and excellent organizational skills.
- Proficiency in hotel management software (ClubEssential and AutoClerk).
- Proficiency in Microsoft Outlook, Word, and Excel and Google Drive, Docs, and Sheets.
- Able to work independently and multitask in a fast-paced environment.
- Excellent communication and problem-solving skills.
- Availability to work overnight shifts, weekends, and holidays as needed.
Qualifications
None specified.
Skills
None specified.
Benefits
Health benefits (company-paid for employee), Dental and vision benefits, 401k Match, Paid sick leave, Paid vacation leave, Life insurance.
Pay
N/A
Schedule
N/A
Benefits
Equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.