Hotel Night Auditor - Housing Available

Job Summary

The Hotel Night Auditor plays a critical role in ensuring smooth and efficient overnight operations at The Sebastian Vail. This position is ideal for a detail-oriented individual with a passion for hospitality and a knack for financial accuracy. As a Night Auditor, you will be responsible for balancing accounts, providing exceptional service to late-night guests, and ensuring the safety of the hotel during nighttime hours.

Key Responsibilities

• Perform end-of-day financial reporting, including reconciling daily transactions and preparing audit reports
• Ensure accuracy in billing and investigate any discrepancies
• Provide excellent customer service by addressing guest inquiries, requests, and any issues that arise during the night shift
• Process guest check-ins and check-outs, ensuring a smooth and welcoming experience
• Monitor property security and respond to emergencies or guest concerns with prompt and decisive action
• Cookordination with other departments to facilitate communication and maintain operational continuity
• Keep detailed records of any incidents, guest feedback, or maintenance issues that arise overnight

Qualifications

• Previous experience in hotel operations, accounting, or customer service preferred
• Excellent numerical and problem-solving skills with attention to detail
• Comfortable using hotel management software and financial systems
• Strong communication skills with a commitment to guest satisfaction
• Ability to work independently and as part of a team in a fast-paced environment
• Flexibility to work overnight shifts, including weekends and holidays

Benefits

• Free onsite shift parking
• Discounted F&B, Spa Treatments & Retail up to 40% off
• 401K with Match
• PTO
• Wellness Bonus
• Full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
• Free onsite Chef prepared employee dining room with hot meals and salad bar