Hotel Maintenance Technician

Core Job Responsibilities & Duties

• Greets guests immediately with friendly/sincere acknowledgement throughout the hotel
• Understand and follow company and brand standards
• Ability to follow instructions given by supervisors
• Perform preventative maintenance tasks such as inspecting, lubricating, and cleaning equipment and systems on a regular basis, including but not limited to HVAC systems, plumbing fixtures, lighting, and electrical systems
• Respond to maintenance requests from various hotel departments and promptly address issues such as broken fixtures, leaks, faulty electrical equipment, and other repair needs
• Diagnose problems, determine appropriate solutions, and carry out repairs efficiently
• Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and functionality
• Repair furniture, fixtures, and appliances along with performing painting, carpentry, and other maintenance tasks needed in guest rooms
• Adhere to all safety protocols, including proper handling of hazardous materials and compliance with relevant safety regulations
• Inspect and maintain fire safety equipment, emergency lighting and other safety systems
• Maintain an inventory of maintenance supplies, tools, and equipment
• Report any shortages or damaged equipment and ensure proper storage and organization of supplies
• Document all maintenance activities, including work orders, repairs performed, and materials used on hotel communication system
• Maintain accurate records of maintenance schedules and inspections
• Collaborate with other hotel departments, such as housekeeping, front desk, to coordinate maintenance activities and minimize disruptions to guests
• Communicate effectively with supervisors, coworkers, and outside contractors as needed
• Ensure that all cleaning equipment & supplies are used and stored properly

Qualification Standards & Company Requirements

• Ability to work efficiently and independently in a fast-paced environment
• Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise
• Ability to prioritize and multitask effectively in a fast-paced environment
• Strong communication and interpersonal skills required
• Basic knowledge of safety regulations and building codes preferred
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
• Basic knowledge of building systems, including mechanical, electrical, plumbing, and HVAC required
• Strong problem-solving skills and ability to troubleshoot and repair various systems and equipment
• Ability to work a flexible schedule, including weekends and holidays
• Previous experience in hotel maintenance or a similar role preferred
• High school diploma or equivalent; technical training or certification in maintenance or a related field is preferred