Hotel Maintenance Supervisor

Duties And Responsibilities

• Ensure the best possible lodging experience for each guest, within the framework of the hotel’s operating guidelines.
• Must wear proper maintenance uniform and name tags while on duty.
• Install small maintenance items as needed for repair, under the direction of the General Manager.
• Complete tasks and assignments on the daily maintenance checklist.
• Complete maintenance request or provides status updates on work orders within 24 hours of assignment.
• Complete preventative maintenance program on a timely basis and as assigned.
• Respond to maintenance related emergencies as requested.
• Become familiar and knowledgeable of hotel layout, guest room locations.
• Report any unusual or guest maintenance related problems / issues to the leadership team (i.e., FOM, GM, HSKP Mgr) immediately if you are not able to resolve the problem or issue.
• Become familiar and knowledgeable with hotel’s safety policies and emergency procedures to include emergency evacuation procedures.
• Become familiar with accident prevention policies to include any OSHA related chemical handling (SDS sheets).
• Ensures that all guest laundry washers & dryers, vending machines and common areas are kept clean daily.
• Helps to maintain a clean and organized maintenance workshop and storerooms.
• Be flexible as there may be times that business demands make it necessary to alter your work schedule.
• Follow all safety and security related guidelines, policies and practices as required by S & L Hospitality and/or the brand.
• Participate in any safety related training programs throughout the year (i.e. HazCom, Blood Borne Pathogens, Emergency Evacuation, etc.) as required by S&L Hospitality’s Human Resources & Benefits Director or the brand.
• Ability to obtain and maintain CPO certification, if applicable based on amenities of the hotel.

Qualifications

• High School Diploma or equivalent, preferably continued education relating to the role.
• Must be at least 18 years of age or older.
• Effective decision making.
• Strong communication skills.
• Good organizational and time management skills.
• Able to maintain effective working relationships with team.
• Able to multi-task and prioritize with excellent follow up skills and customer service.
• Able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Able to solve practical problems.
• Ability to obtain and maintain any necessary certificates or license as designated by S&L Hospitality, the Brand, or state/local/federal requirements.