Hotel Logistics Coordinator

Responsibilities

• Confirm hotel accommodations as designated by the Standard Operating Procedures
• Arrange ground transportation if necessary
• Answer crewmember questions and requests via e-mail/phone
• Complete invoice approval and coding
• Update daily spreadsheets and reporting documents as needed
• Complete miscellaneous projects assigned by supervisor
• Complete necessary research and provide solutions to crewmembers regarding Logistics issues

Qualifications

• Educational requirement: High School Diploma or equivalent
• Experience: 1-3 years in the hotel/travel industry, previous customer service experience
• Skills: Detail oriented, flexible, strong oral/written communication and problem resolution skills, proficiency with Microsoft software applications, and the aptitude to learn company specific software, excellent analytical skills, high level of professionalism, ability to interact with all levels of leadership
• Work schedule: Must be willing to work nights, weekends, and holidays as the needs of the business require