Hotel Inventory Controller

About the role

The Hotel Inventory Controller is responsible for ensuring that necessary consumables for the operation are always on board, while keeping stock levels reasonable and orders placed promptly to avoid logistic costs. This role involves smooth distribution, accurate accounting, and adherence to the loading schedule.

Responsibilities

• Demonstrates genuine concern for guests' wellbeing at all times.
• Receives, distributes, and stores all products.
• Reports costs of inventory taken by concessionaires to Chief Purser / Guest Services Manager for charging of items.
• Ensures storerooms are kept clean, organized, and presentable at all times.
• Aids with requests from shore side office such as measurements, picture taking, cycle counts, fuel consumption, and receiving.
• Aids with passport handouts to guests and crew.
• Aids Crew Purser or 2nd Purser with immigration documents when required.
• Performs all other duties as requested by supervisor.
• Requisition, orders, issues, and maintains accurate inventory of all hotel stock items.
• Maintains accurate stock levels in the MXP inventory system at all times.
• Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel, Medical, and Fuel as directed by shoreside office.
• Maintains accurate fuel inventory records.
• Conducts cycle counts twice a month as directed by shoreside offices.
• Promotes and participates in Company’s Service Training Program.
• Incorporates Service standards of behavior in daily work.
• Maintains positive relationships with colleagues.
• Respects the privacy and rights of colleagues.
• Promotes cooperation and teamwork.
• Participates in crew and passenger safety drills according to instructions from ship’s command.
• Complies with company safety and pollution prevention regulations.
• Is coherent with all duties listed in SMS for this position.

Qualifications

• Systems MS Office
• Fidelio Cruise MXP Inventory Management
• Ship’s experience required
• Previous experience as storekeeper or any provision position
• Understanding of the highest level of service
• Excellent administrative skills
• Outgoing personality, open-minded, and flexible
• Ability to work in an international environment
• Ability to perform well under pressure
• Strong and self-reliant
• Excellent appearance and excellent social skills
• Well organized
• Excellent English language skills, both written and spoken
• Ability to follow instructions and follow up as appropriate